Terms and Conditions

Terms and Conditions for Items Purchased

1. General Information
❖ These Terms and Conditions apply to the purchase of goods from Rigaa Handcraft.
❖ By completing a purchase, the customer agrees to these terms.

2. Orders
❖ All orders are subject to availability. The Company reserves the right to refuse or cancel any order at its discretion.
❖ Prices, descriptions, and availability of items are subject to change without notice.

3. Payment
❖ Payment must be made in full at the time of purchase.
❖ Accepted payment methods include cash, bank transfer and payment link apps.

4. Shipping and Delivery
❖ Estimated delivery times are provided at checkout. Actual delivery times may vary.
❖ Shipping fees, if applicable, will be calculated and displayed before purchase.
❖ The Company is not responsible for delays caused by shipping carriers or customs processes.

5. Exchange and Returns
❖ Items may be returned or exchanged within 5 days of receipt, provided they are in their original condition and packaging.
❖ Some items (e.g. custom-made items) may not be eligible for return.

7. Limitation of Liability
❖ The Company is not liable for any damages arising from the misuse or improper handling of products.
❖ The maximum liability of the Company is limited to the cost of the item purchased
.
8. Disputes
❖ All disputes will be resolved in accordance with the laws of UAE.

9. Privacy Policy
❖ Customer information is collected and used in accordance with the Company’s Privacy Policy,available at www.rigaa.com.

10. Changes to Terms and Conditions
❖ The Company reserves the right to update these Terms and Conditions at any time without notice.